Data Security

Our approach

We aim to protect personal information with safeguards that are reasonable for a business of our size and type. Security is an ongoing effort, and we improve our practices over time. No system is completely secure, so we cannot promise that information will never be accessed without permission.

Protecting enquiries

Our enquiry form is built to reduce spam and misuse:

• We confirm your email address with a one-time code before an enquiry is accepted.
• Codes expire after a short time, and a code can be tried only a limited number of times.
• We limit how many requests can come from one address in a given period.
• The form includes a hidden check that stops many automated bots.

Who can see your information

Enquiries are sent to the Company's own inbox and are available only to team members who need them to respond to you or deliver your project. We expect everyone with access to keep information confidential.

Information in transit

We design the website to be served over encrypted connections, and we send email through our configured mail provider. Emails can pass through several systems outside our control, so please do not send passwords, card numbers or other highly sensitive details by email or through the enquiry form.

Service providers

We use providers for hosting and email. We choose them with care, but their systems are run by them, and we are not responsible for failures or breaches on their side beyond what the law requires.

What we ask you to do

Security works best when it is shared. Please:

• Keep your verification codes and any account details private.
• Give us accurate contact details so that we can reach you safely.
• Tell us at once if you think your information or a shared account has been misused.

If something goes wrong

If we become aware of a security incident that affects personal information, we will investigate, take reasonable steps to contain it, and notify the people and authorities that the law requires us to notify.

Report a security concern

If you find a security problem on our website, please email [email protected] with the details, and please give us a reasonable time to fix it before you share it publicly. Do not access or change data that is not yours while testing.

Limits of this page

This page describes our general approach and is not a guarantee, warranty or certification. It does not change the limits on our liability set out in our Disclaimer and Privacy Policy.