Introduction
This Privacy Policy explains how KRIDHAV NEXORA ("the Company", "we", "us" or "our") handles personal information when you visit our website, send an enquiry or use our services. It applies to visitors and clients in India and in every other country.
By using this website or sending us your details, you accept this Policy. If you do not agree with it, please do not use the website or submit your information.
Information we collect
We collect only the information needed to respond to you and to run our business.
- Details you give us: your name, email address, phone number, company name, the service or product you are interested in, and the message you write in our enquiry form.
- Verification data: your email address and a one-time code that we send to confirm the address belongs to you.
- Technical data: your IP address and basic server logs, which we use to keep the website secure and to prevent spam and misuse.
How we use your information
We use your information to:
- Reply to your enquiry and prepare quotes, proposals and demonstrations.
- Provide, manage and support the services and products you buy from us.
- Verify your email address and protect the website from spam, abuse and fraud.
- Improve our website, services and communication.
- Meet legal, tax, accounting and regulatory requirements, and protect our legal rights.
Email verification codes
Before we accept an enquiry, we email a six-digit one-time code to the address you entered. The code expires after a short time, and we use it only to confirm your email address. Please do not share the code with anyone.
Who we share information with
We do not sell your personal information. We may share it only in these situations:
- With service providers that help us run the website and the business, such as hosting, email delivery and communication tools, who may use it only to provide their service to us.
- With professional advisers such as lawyers, accountants and auditors.
- With courts, authorities or other parties when the law requires it, or when needed to protect our rights, property or safety.
- With a buyer or successor if the Company is merged, sold or reorganised.
International transfers
We work with clients in India and worldwide. Your information may be stored and processed in India or in other countries where we or our service providers operate. By sending us your information, you agree to this transfer, and you accept that data protection laws in those countries may differ from the laws where you live.
How long we keep information
We keep personal information for as long as we need it for the purposes above, including to meet legal, accounting and dispute-resolution needs. After that we delete it or remove anything that identifies you. We may keep backup copies of enquiries for a reasonable period.
Cookies and tracking
At the time of writing, this website does not use advertising or tracking cookies and does not run third-party analytics. If we add them later, we will update this Policy.
We set one small first-party cookie, called kn_visitor, so that a returning visitor is counted only once in the visitor count shown in our footer. It holds no name, email address or other personal information, and it expires after one year. You can delete it in your browser settings at any time.
Your choices and rights
Depending on where you live, you may have rights to ask for access to, correction of, or deletion of your personal information, or to withdraw consent. To make a request, email [email protected]. We may need to confirm your identity first, and we may keep information that we must keep by law or need to handle a dispute. We will respond within a reasonable time.
Children
Our website and services are meant for businesses and adults. We do not knowingly collect information from anyone under 18. If you believe a child has sent us information, contact us and we will delete it.
Links to other websites
Our website may link to websites and social media pages that we do not control. We are not responsible for their content or privacy practices, and we encourage you to read their policies.
Security and our responsibility
We take reasonable steps to protect your information, as described on our Data Security page. No method of sending or storing data is completely secure, so we cannot guarantee absolute security. To the fullest extent the law allows, we are not liable for loss or misuse of information that happens outside our reasonable control.
Changes to this Policy
We may update this Policy at any time by posting the new version on this page with a new date. Your continued use of the website after a change means you accept the updated Policy.
Contact us
For questions about this Policy, email [email protected].
Email [email protected] and our team will help.