Token issue
Customers take a token at the kiosk.
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Payment & Retail Kiosks
Organise customer queues and cut waiting times.
Introduction
What is Queue & Token Management Kiosk?
The Queue & Token Management Kiosk replaces crowded lines with an orderly token system. Customers take a token and wait for their turn, which keeps your waiting area calm and fair.
Replace crowded lines with an orderly token system, so customers know where they stand.
- Category
- Payment & Retail Kiosks
- Best for
- Banks and service branches
- Pricing
- Contact us for a quote
Who it is for
Built for People Like You.
Sound familiar?
- 01Crowded, confusing waiting areas
- 02Disputes over who is next
- 03Staff cannot see how busy things are
- 04Customers leave because the wait feels long
What you get
What's Included.
Organised queues
Customers are served in a fair order.
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Less waiting
Helps reduce the time spent in line.
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Fits your counters
Planned around your service counters.
Request a demoOnline and offline
Works When the Network Doesn't.
Run the Queue & Token Management Kiosk connected for live results, and keep it useful when the connection is weak or gone. We agree with you which actions continue offline during planning.
Online mode
Live data
Every use of the Queue & Token Management Kiosk reaches your systems the moment it happens.
Remote updates
Change content, prices or screens from one place without visiting the site.
Health monitoring
See the status of each kiosk and get alerts early.
Offline mode
Keeps serving
When the connection drops, the kiosk keeps running the screens people need.
Saved on the device
Entries are stored safely on the kiosk instead of being lost.
Syncs by itself
As soon as the connection returns, saved entries are sent without anyone lifting a finger.
Actions that need a live check, such as card payments, need a connection. We confirm what runs offline for your project.
How it works
From First Call
to Go-Live.
- 1
Visit & plan
We look at the location, the visitors and the task the kiosk must handle.
- 2
Set up the journey
We design the screens and steps in your branding and language.
- 3
Install & connect
We install the kiosk and connect it to the systems it depends on.
- 4
Go live & monitor
We train your staff, launch and help you keep the kiosk running.
Plans
Pick the Plan That Fits.
Start with Basic and move up when you are ready, or take Premium from day one. Both are a subscription, quoted to the size of your team and sites.
Basic
Everything you need to get Queue & Token Management Kiosk running.
Custom quote
Billed monthly. Stay flexible.Billed yearly. Lower cost per month.
- Token issue
- Organised queues
- Standard setup and online walkthrough
- Email support in business hours
- Updates included
Premium
The full product, set up around your business and backed by priority support.
Custom quote
Billed monthly. Cancel any month.Billed yearly. Our best value.
- Everything in Basic, plus
- Less waiting
- Fits your counters
- Setup tailored to your workflow
- Live training for your team
- Custom integrations and dashboards
- Priority support with a named contact
How we compare
What each plan includes, next to what is common in the market.
| What you get | Basic | Premium | Typical market |
|---|---|---|---|
| Product features | First 2 core features | All 4 features | Often sold as paid add-ons |
| Setup and configuration | Standard setup | Tailored to your workflow | Usually a separate fee |
| Team training | Online walkthrough | Live training for your team | Often charged extra |
| Support | Email, business hours | Priority, named contact | Faster replies cost more |
| Integrations | Common tools | Custom integrations | Limited or a paid add-on |
| Reports | Standard reports | Custom dashboards | Higher tiers only |
| Updates and improvements | Included | Included | Sometimes charged |
The market column describes common practice in general terms, not any one company. Payments are non-refundable; please read our Refund Policy.
Where it helps
Bank branches
Hospital outpatient departments
Public service offices
Vehicle and appliance service centres
Trusted Global Partners
Brands around the world build with us.
A customer takes a token at the kiosk and waits for their turn, instead of standing in line.
Tell us how your counters are arranged and we will plan the setup.
Yes, the screens can be set up with your branding. Tell us which languages you need so we can confirm them for your project.
Pricing depends on your scope, so we share a quote after understanding your needs. Contact our team for pricing.
Yes, it can run in offline mode. When the connection drops, the kiosk keeps serving its main screens, saves entries on the device and syncs them automatically once it is back online. Actions that need a live check, such as card payments, need a connection. We confirm what runs offline for your project.
We discuss hardware during planning, based on your location and how the kiosk will be used.
It depends on the number of kiosks and the systems involved. We share a timeline after the site review.
Yes. We show your team how the kiosk works and what to do if a visitor needs help.
We agree a support plan with you, so your team knows who to contact and what to expect.
Yes, starting small is a sensible way to test the kiosk before rolling it out to more sites.
Ready to start?
Talk to Us About
Queue & Token Management Kiosk.
Tell us what you need and we'll help you find the right next step.
